Frequently Asked Questions
Everything you need to know about your Inspired Go experience, from delivery to nutrition.
How long do the meals stay fresh after delivery?
Our meals are designed to stay fresh in your refrigerator for up to 5 days. We use high-quality, airtight packaging and source ingredients directly from greenhouses to ensure maximum shelf life without the use of preservatives.
Do I need to be home to receive my delivery?
No, you do not need to be home. All orders are delivered in insulated boxes with ice packs to ensure your food stays at a safe, chilled temperature until you arrive home. We recommend refrigerating the contents as soon as possible.
Are your meal containers recyclable?
Yes, sustainability is a priority for us. Our meal containers and lids are made from 100% BPA-free, recyclable plastic. Please rinse them before placing them in your local recycling bin.
Can I skip a week or cancel my subscription?
Absolutely. You have full control over your schedule. You can skip a delivery, pause your account, or cancel your subscription at any time through your account dashboard, provided it is done before your weekly order cutoff date.
How do I find the nutritional information for each meal?
Detailed nutritional facts, including calorie count, macronutrients, and a full list of ingredients, are available on each product page on our website and are also printed on the label of every meal you receive.
What should I do if there is an issue with my order?
Customer satisfaction is our guarantee. If you receive a damaged item or have any concerns about quality, please contact our support team within 24 hours of delivery with a photo of the product, and we will issue a credit or replacement.