Returns & Refunds Policy
Due to the perishable nature of our fresh meal products, we are unable to accept physical returns; however, we are committed to ensuring your satisfaction with every delivery. If your order is damaged or incorrect, please reach out to our team within 24 hours of delivery for a full credit or replacement.
Inspect Your Order
Carefully check your delivery upon arrival to ensure all salads and meals are fresh and the packaging is intact.
Document Issues
If there is an issue with quality or a missing item, take a clear photo of the product and the delivery label.
Contact Support
Email our customer care team at [email protected] with your order number and photos within 24 hours.
Receive Resolution
Our team will review your request and issue a store credit or process a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing